Frequently Asked Questions

Have questions? We're here to help! MiniCity is the Indoor Playground Arizona families trust for safe, fun, and unforgettable adventures. Explore our FAQs to learn more about each play area, what to expect during your visit, and how we make every experience amazing.

For the safety and comfort of all our guests, children (and adults) must be fully dry and dressed in regular clothing to enter MiniCity. Swimwear, wet clothing, or damp towels are not permitted inside. While we’re excited to be located near the wave/surf pool, MiniCity is a dry, indoor environment designed for clean, creative play. Please ensure your child is dry and appropriately dressed before visiting.

Yes. All participants must have a signed waiver on file before entering. You can complete the waiver online in advance or on-site at check-in. We recommend filling it out beforehand to speed up your entry process.

Sign the waiver here.

To maintain a clean and safe environment, outside food and drinks are not permitted inside MiniCity. We do offer party packages with food options in our private celebration areas. Please contact our team for more details.

We recommend comfortable, play-friendly clothing.

Please note: grip socks are required for play structure/ toddler area.

Grip socks available for purchase at front counter.

Children in wet clothing or swimwear from the pool area will not be allowed inside. Guests must be fully dry and dressed in regular attire.

For safety reasons, MiniCity is not a drop-off facility. All children must be accompanied and supervised by a responsible adult at all times during their visit.

Our Indoor Playground Arizona playhouses are ideal for kids aged 0–4 years old.

Yes, all materials are child-safe, non-toxic, and durable.

Absolutely! They’re designed for open-ended exploration.

Yes, we periodically refresh playhouse themes to keep things exciting.

Adults may only be in the Toddler Area in a supervisory capacity. They are not permitted to enter the toddler playhouses or use any play structures. Adults must wear socks at all times. No food or beverages are allowed in the Toddler Area or Play structure.

Please no adults on the play structure.

The Lego Wall is ideal for kids aged 2 and up. It’s designed to be fun and accessible for toddlers, preschoolers, and even older children who love to build and create.

Yes! The wall-mounted board is sturdy and built with safety in mind. All bricks and components are child-safe and designed for easy grip by little hands.

No need! MiniCity provides all the bricks needed for play. Just bring your imagination! Our station is fully stocked and ready for building fun.

While creations are meant to stay and inspire others, kids are welcome to take photos of their masterpieces before they unbuild and rebuild again.

Absolutely! The Lego Wall encourages problem-solving, fine motor skills, and open-ended creativity, making it a perfect example of MiniCity’s mission to support play with purpose.

Perfect for ages 3–10.

Please no adults on the play structure.

Yes, with supervision. There are designated toddler-friendly zones.

Yes, all kids must wear grip socks.

Parents are responsible for supervision, but staff monitor the area for safety.

It’s sanitized daily and spot-cleaned throughout the day.

Best suited for ages 5–12.

It’s challenging but adjustable for different skill levels.

Yes! We have timers for fun head-to-head races.

Yes, trained staff supervise and assist as needed.

Comfortable athletic clothing and grip socks are ideal.

We recommend booking 2–4 weeks in advance.

Yes, outside cakes are allowed. Other food options depend on the package.

Yes! Party hosts are included in some packages.

Up to 20 children and accompanying adults.

We handle all the cleanup so you can relax and enjoy.